Appointment Information:
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Date:
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Location:
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Appointment Scheduling
|
No Opinion
|
Poor
|
Fair
|
Good
|
Excellent
|
How was the efficiency of our phone system?
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I received prompt and courteous service.
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My appointment was scheduled within an acceptable time frame.
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Front Office/ Reception Staff
|
No Opinion
|
Poor
|
Fair
|
Good
|
Excellent
|
Upon my arrival, I was greeted in a courteous and timely manner.
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|||||
The registration process was quick and easy.
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|||||
I waited an acceptable amount of time to see the provider.
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Appearance of the Facility
|
No Opinion
|
Poor
|
Fair
|
Good
|
Excellent
|
The waiting room was clean with a pleasant decor.
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The exam room was clean.
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Clinical Staff
|
No Opinion
|
Poor
|
Fair
|
Good
|
Excellent
|
The nurse and clinical staff were courteous and professional.
|
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The staff showed concerns for my problems.
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Consideration was given to my privacy.
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Provider: Physician, Physician Assistant, Nurse Practitioner
|
No Opinion
|
Poor
|
Fair
|
Good
|
Excellent
|
The provider clearly explained my problem, condition and/or procedure.
|
|||||
The provider showed respect for my questions.
|
|||||
The provider was professional and friendly.
|
|||||
Other Questions
|
No Opinion
|
Poor
|
Fair
|
Good
|
Excellent
|
How was our promptness in returning your calls?
|
|||||
How likely are you to recommend our services to others?
|
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Does our website, www.prattmed.com, meet your needs?
|
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